PRODUCT DELIVERY

1. Using the post office.

The products are delivered to a national post office that’s closest to the Buyer in Lithuania or abroad.

Every order is treated with urgency.

Typically, the delivery time is 3–5 working days.

Be sure to provide the right delivery address and contact phone number (which is necessary in all cases), otherwise the package will not reach you, and sending it again will be an additional expense.

The price of using the post office for Lithuanian addresses is fixed – €3.50

The price of using the post office for European addresses is fixed – €10

The price of using the post office for other countries is fixed – €14

2. Taking your products from the Kaunas Photography Gallery is free.

You’ll be informed when your order is ready, and you can take your products from the Kaunas Photography Gallery:

Vilniaus g. 2, Kaunas, LT-44280.

Working hours: II–V 11am–6pm, VI – VII 11am–5pm.

Please take your order during a period of five days.

RETURNING THE PRODUCTS (As in Term and conditions of purchase) 

8.1. Poor-quality or damaged products sold to the Buyer can be replaced or returned following the Rules of Return and Exchange of Goods approved by Order No. 217 of 29/06/2001 by the Minister of Economy, except for those cases when the agreement can’t be terminated due to relevant laws of the Republic of Lithuania (for instance, when the agreement relates to selling printed books). In any case, the refund money has to be transferred to the account of the Buyer.

8.2. If the Buyer wishes to return products following clause 8.1. of the Rules, he can do so in no later than 14 days from the actual delivery date, informing the Seller trough the means specified in the “Contacts” section of the website, specifying the name of the relevant product, order number, and reasons for the return.

8.3. The Buyer has to obey the following rules when returning the products:

8.3.1. the product being returned has to be unused and in mint condition;

8.3.2. the product can’t be damaged by the Buyer;

8.3.3. the Buyer has to have a buying document of the product upon returning it.

8.4. If the Buyer doesn’t obey the rules in clause 8.3., the Seller has the right to decline the return request by the Buyer.

8.5. If the Buyer was delivered the wrong product or a poor-quality product, the Seller agrees to replace such products with proper ones.

8.6. In the case of the Seller running out of relevant products, the Buyer gets his money back.

If you want to return a product (or products) purchased at the electronic bookshop SHOP.KAUNASGALLERY.LT, please contact the shop via shop@kaunasgallery.lt or +37037321789 no later than 14 days from purchasing the product (or products).

(Following the Rules of Return and Exchange of Goods approved by Order No. 217 of 29/06/2001 by the Minister of Economy, if the Buyer doesn’t like the shape, size, colour, or model of the purchased book, he DOESN’T have the right to get this product replaced in 14 days from the moment of purchase.)